The QA Tester is responsible for finding and reporting bugs and defects to ensure that our websites, applications and systems work correctly.

Testing will include functional and UI testing across desktop, tablet and smartphone platforms as well as building and maintaining a regression test suite using automated testing tools. The QA Tester is expected to work closely with the developers and the department head to be fully part of the development life cycle. The ideal candidate would be comfortable engaging directly with non-technical stakeholders to help gather requirements and ensure that each release meets expectations.

What we can offer

This is a new role within the agency, and as such we think it offers a real opportunity for someone to help define and grow the responsibilities of the position.

While this is not strictly a technical role, you will be exposed to and trained on various command-line tools and automation systems – some of which are already in place, and some of which you may decide are required. We can also provide training for systems which you’d like to use, but are unfamiliar with.


  • Review and analyse requirements and specifications
  • Create logs to document testing phases and defects
  • Report bugs and errors to development teams
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritise, plan, and coordinate testing activities
  • Help troubleshoot issues
  • Conduct post-release/post-implementation testing
  • Work with cross-functional teams to ensure quality throughout the development lifecycle
  • Act upon monitoring issues and alerts for live sites
  • Aid the wider team by providing first-line issue triage and escalation to the appropriate team member
  • Aid with deployments using the automated tools provided


  • Proven experience as a QA Web Tester or similar role
  • Familiarity with regression testing
  • Ability to document and troubleshoot errors
  • Excellent communication skills
  • Attention to detail
  • Analytical mind and problem-solving aptitude
  • Experience in project management and QA methodology
  • Familiarity with web technologies such as HTML, CSS, JavaScript, PHP
  • Eager to learn and help others


  • Automation testing experience
  • Knowledge of frameworks like Selenium
  • Experience of working in an Agile scrum environment
  • Familiarity with tools like Browser Stack, Pingdom/UpTimeRobot, and various browser developer toolbars
  • Experience of using Google Analytics

Interview Process

  1. In the first stage, we expect a cover letter with a CV
  2. Successful candidates will be contacted to arrange either an interview in person at our offices in Clerkenwell, over a video call, or alternatively we’ll come and meet you at a venue of your choice in London.
  3. Unsuccessful candidates will be notified, and where possible, reasons provided.
  4. Successful candidates may be invited back for a second meet and greet with the wider team, giving you the chance to see the working environment in more detail and to chat to the wider team
  5. Successful candidates will ordinarily be offered a position at this stage, subject to references and background checks.

How to apply

Please send your CV and cover letter to Mike Thomas

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